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How to Go About Call Center Outsourcing
Research is essential before you enter into a contract. If you are at the stage where you think call center outsourcing services might be useful for your business, you might find that it can be a daunting task. Where do you start? Have no fear; help is here. We have some tips that will make the process of finding a provider easier.
Read MoreWhat is Business Process Outsourcing?
In the end, Business Process Outsourcing or BPO is a business practice that is here to stay. Investopedia defines Business Process Outsourcing, or BPO is “the contracting-out of specific business-related operations to a third party.” The types of business services that are usually subject to Business Process Outsourcing are “back office” services.
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By Linda Fryant
The Benefits of Onshore Outsourcing
It does not only help you with your bottom lines, but it also creates jobs here. I used to work for a Public Employees’ Union, where “Outsourcing” was a dirty word. To us, it meant the loss of jobs, shipping work overseas – a threat to job security. But Outsourcing has become a common business practice and, truth be known, it is just possible that my former beliefs were wrong.
Read MoreThe Pitfalls of Outsourcing
Are the costs savings really worth it if your company loses all customer loyalty? While outsourcing non-core business activities have become commonplace in American businesses, sometimes the quest for savings and that all-important “bottom line” is really not worth the risk.
Read MorePotential Problems with Freelancing
It can be feast or famine. Even though the very thought of being a freelance anything is exciting and somehow even a little romantic, there are some pitfalls to this way of life that should be considered.
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